Chatbots for travel industry are vital because travellers are constantly increasing their information needs. Apart from the growing demand for more meaningful travel experiences, they also want travel destinations and businesses to meet the demand for communication and engagement—across all media and platforms. These communication and engagement needs include the whole spectrum; from traditional email marketing to social media such as Twitter and Facebook. But the latest trend in technology is happening elsewhere. Research shows that more … [Read more...]
5 Step Travel & Tourism Marketing System
Many of us are suffering from information and technology overwhelm when it comes to tourism marketing. Some of us just cannot afford to commission a search engine optimization company to help out in the immediate term. Believe it or not, achieving a robust online presence yourself and within your own team is possible without spending a cent with these 5-step travel & tourism marketing systems. As travel researchers and marketers, we have been experimenting with various methodologies over the last few years since Google switched its … [Read more...]
How To Measure ROI in Travel & Tourism Digital Marketing
Return on Investment or ROI in Travel and tourism digital marketing is one of the biggest mysteries we are facing collectively as an industry today. Our recent Tourism Marketing Plan Blueprint questionnaire confirmed that it is one of the main issues many of us in the travel and tourism industry are struggling with. At MyTravelResearch.com, we advocate evidence-based marketing practice, and ROI in travel certainly comes under this banner. You should not be spending money on marketing where you do not track your spending. Metrics are not … [Read more...]
Pay Per Click for Travel and Tourism Marketing
Pay Per Click Advertising with Nigel Ayling - Expert Interview In a 40-minute audio interview with Bronwyn White of MyTravelResearch.com, Nigel Ayling Director of Solutions4.biz in New South Wales explains the opportunities available to small tourism companies who want to cut out the middle man, increase bookings and stop paying commissions of 12.5% and more to online travel agencies. If done well, pay-per-click (PPC) for the travel industry is an efficient, targeted, measurable, and cost-effective type of marketing with no up-front costs. You … [Read more...]
Get More Local Customers With Google Maps
MyTravelResearch.com was lucky enough to be invited to Google as one of their Sydney City Experts to the Google Sydney MapUp where the shared goal of the room became to add as many businesses on Google Maps as we could. I guess Google is asking us to help them do the work. But there is definitely a mutual benefit for us all especially for local destinations that could get more local customers through Google Maps. … [Read more...]
Google Semantic Search for The Travel and Tourism Industry (Part 1)
The way we all work with Google both as a business and a user changed forever toward the end of 2013 with the introduction of Google Semantic Search. It is not an algorithm update, but an entire overhaul. It is important that we understand the significance of the change and the impact of this semantic search for tourism and the way we have known it up until now. … [Read more...]