MyTravelResearch.com

Easy to use market research and marketing tools for the travel and tourism industry.

  PRICING       LOG-IN
You are here: Home / Customer Journey and Friction Mapping

Customer Journey and Friction Mapping

 Help Turbo Charge your marketing and customer experience by creating a personalised customer journey map and friction map.

Download the guidelines below

Customer Journey & Friction Mapping Image

 

Customer Journey and Friction Mapping Infographic

Want to share with your industry or have a handy reminder? You can read and download the Customer Journey and Friction Mapping Infographic here.

customer jounery infographic image

 

 

 

Do you want to hear more from us? 

Want to be updated with the latest travel and tourism insights? Join Our Mailing List. Every 2 weeks, we send the latest practical insight for you to apply to your business and destination marketing.