Globally the influence of Millennials in tourism & travel and on marketing has been profound. In the US, Millennials are as large a generation cohort as Baby Boomers. In China, they are a smaller generation numerically thanks to the one-child policy. But as the first generation to benefit from China's astonishing economic growth, 80's children (as they are known) are a wealthy and high-consuming group. The word Millennial has almost become synonymous with youth. But that is about to change. Millennials (Gen Y) were; broadly speaking born … [Read more...]
Is luxury travel really that unique?
I’ve just finished researching a whitepaper on luxury travel ahead of launching our exciting Luxperience MyTravelResearch.com luxury travel research. So I was really delighted when Australian public broadcaster SBS showed a two-part story from the BBC/Tern Television on ‘The Story of Luxury’. It’s one of the nice things about being a researcher is that business and pleasure so often intermingle. The series starts with concepts of luxury from Ancient Greece and then looked at how these evolved both there and in the European Middle Ages. It was … [Read more...]
Is Tourism Innovative?
Does tourism suffer from the innovator's dilemma? A couple of years ago, we were commissioned to build an evidence-based marketing plan for a tour operator. At the time, they were highly successful but an external review had identified that they lacked process and a way to drive the next wave of growth. This was where we came in. When we sat down for our inception meeting, I commented how excited I was to be working with a business at this stage of the business cycle. This is exactly the time a business should scan the horizon looking for … [Read more...]
Nominations Open for ARTN MyTravelResearch.com YTP Award 2016
It's that time again... But nominations are now open for the ARTN MyTravelResearch.com Young Tourism Professional Award. If you are under 30 and driving the future of regional tourism in Australia have the opportunity to grow that on a larger stage. The programme includes mentoring from Bron and I, a $2,000 bursary we provide to support professional development as well as the chance to sit at the table as an ex-officio member of the ARTN Board. And of course there's the title! If you are now a Young At Heart Tourism Professional rather than … [Read more...]
Toilet Tourism: Why toilets and tourism is a perfect match
Every year I love reading about the Ig Nobel Award. This is an international science award that every year recognises a great truth about humans. If we can make an emotional connection to an issue, we are more likely to do something about it. The idea of the award is to recognise science that ‘first makes you laugh and then makes you think’. The same is true of #toilettourism: the impact that toilets can have on the visitation of a place. Whenever we talk about it – including when Bron published her piece last year on the subject - people … [Read more...]
Riding The Dragon: Connecting With Chinese Travellers
Carolyn Childs has authored a white paper on China outbound for our friends at PATA. Download your free China report here where she talks about the latest changes and maturing of the market. Tourism is known to economists as a ‘higher good’: the wealthier we become the more of it we do. This is nowhere more evident than in China. Over the last 37 years, the Chinese economy has grown more than 30 times its original size. This extraordinary growth has powered a growth in tourism (both domestic and outbound) on an unprecedented scale. In … [Read more...]
The science of why you need consistency in tourism branding
One of the coaching calls for our Tourism Marketing Plan Blueprint™ addresses the topic of how to talk about your brand. On the call, our geek-in-chief Bronwyn talked about how consistency enables search engines like Google recognise your brand. That builds Trust, Reputation, and Authority (TRA) which come together in search to put you in front of customers at the right point to make their decision. In this article, we will discuss the vital role that consistency plays in tourism branding. Google famously does this through its algorithms. … [Read more...]
Developing and managing dark tourism
Late last year I spent a few days in Medellin (Colombia). For many people, the name Medellin will be associated with the ultra-violent rule of the cocaine cartel chief Pablo Escobar. In fact, over the last 20 years, Medellin has undergone a remarkable and heartwarming transformation. But that link to Escobar remains through the emergence in tours to key sites associated with him - dark tourism. What is Dark Tourism? The tour is one of a growing body of experiences known as ‘dark tourism’: defined as any travel associated with death, … [Read more...]
The Traveller Path To Purchase
Does your brand connect with your potential customer at each stage of the Traveller Path to Purchase? … [Read more...]
Indian Outbound Tourism White Paper
India is the flavour of the year for us at MyTravelResearch.com after we were invited to attend an Australian government trade mission earlier in the year. And you are our lucky beneficiary for this Indian Outbound Tourism White Paper produced by MyTravelResearch.com. Carolyn Childs, CEO Bespoke Research, has authored this white paper that we released with our friends at PATA. Free Indian Outbound Tourism White Paper And visit our other Indian outbound market posts here. We have to build a huge resource on the Indian outbound tourism … [Read more...]
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