In this video we give you a 4 minute insight into one of the key findings of our VFR Research - the information void. VFR hosts and visitors rarely see marketing targeted at them and their pain points. We need to go back to basics - marketing 101 and learn how to talk to the VFR persona and start helping them with the information they need to have a great stay. … [Read more...]
Archives for August 2014
How to Increase Yield and Customer Loyalty Once they Booked
Path to Purchase: Anticipating Part 2 Over the years I have looked at both the path to purchase and the total journey experience for a variety of clients across the tourism industry. But one of the most exciting moments actually dates back to some work I did for a regional area in NSW, Australia back in 2004. … [Read more...]